For this discussion, please refer to “Writing a Bad News

 

For this discussion, please refer to “Writing a Bad News Message,” which was one of the reading materials for week 7.  You should also review the link from Purdue University on “Examples of Bad News Memos,” which is one of the reading resources for week 8.

Then do the following:

Step 1: Post your research report as a Word or rtf attachment (this is so a classmate can read it);

Step 2: Choose a classmate’s research report and post a response telling him/her that you are reading his/her report – only 1 reader for each report, please;

Step 3: Write a memo to tell the person whose report you have read that the company/community/etc. WILL NOT be implementing the recommended solution to the problem he/she has proposed. You will have to be creative in offering reasons why the solution cannot be implemented (money, opposition from stock holders, higher command or management, etc., are typical reasons for such decisions).

Here is a helpful explanation of how to handle such a memo:

Bad News Memos

Post your research report draft as your first response to this discussion post. Post your memo as your second response to the person you have chosen.

This exercise gives you practice in one of business/professional writing’s toughest tasks – saying no. 

Remember, try to follow the advice from “Writing a Bad News Message.”  Saying no to a request is difficult, but with the strategies you’ll learn in the readings mentioned above, you’ll be able to convey the message effectively.

Doing this should give you all the knowledge you need to give your classmate bad news. 🙂 

my classmate Report

 

An Executive Summary Video – Joshua Douglas

Executive Summary

Purpose and Method of this report

To be able to meet the needs of the United States Army Reserves, our medical command must be able to provide medical readiness services and coverage to units, stateside and overseas, at a moment’s notice. To do this, our Soldiers must always be in a state of readiness, both administratively and medically. When it comes to taking care our Soldiers who provide these medical services, our organization consistently struggles to communicate information pertinent to them, up and down the chain of command. These disruptions in communication sometimes result in failure to meet mission suspenses. Many times, when information is missed or not relayed to personnel, it is because it was missed during a weekly conference call or meeting that was conducted telephonically. Our organization constantly deals with personnel missing calls, being dropped from calls, or being fed information, telephonically, that needs to be seen to be understood. To perform at maximum proficiency, our communication must be precise, and the outdated method of conducting telephonic conference calls and meetings is a barrier that will keep that from happening. The purposes of this report are to:

  • describe the current difficulties with telephonic conference calls and meetings
  • describe the advantages of using virtual methods for conference calls and meetings

I conducted three separate internal interviews with current employees who work at the Company level, Battalion level, and Brigade level within our command. These interviews were used to gauge current employee’s opinions on communication within the chain of command; on if it is efficient as is or if it could be improved. I also conducted an interview with a fellow employee in a different organization, that is already using Microsoft Teams for virtual conference calls and meetings, to learn about the efficiency of their communication since its implementation.

Findings and conclusions 

The three employees internal to our organization, even though at different echelons, all held similar views as it relates to the communication failures within the chain of command. All three agreed that a better method to communicate needed to be put in place so that communication could be streamlined and wasted communication efforts removed from the organization’s business practices. The employee, belonging to a different organization, explained how their organization eliminated accessibility and connectivity issues, decreased wasted manhours, and increased timeliness, efficiency, and reduced errors.

Recommendations for increasing communication efficiency

Recommendations for increasing the communication efficiency within our organization include:

  • cease conducting all conference calls and meetings telephonically
  • immediately begin utilizing Microsoft Teams for conference calls and meetings 

An Executive Summary Video – Joshua Douglas

Joshua Douglas posted Mar 25, 2022 9:14 PMSubscribePrevious Next This page automatically marks posts as read as you scroll.Adjust automatic marking as read setting

Executive Summary

Purpose and Method of this report

To be able to meet the needs of the United States Army Reserves, our medical command must be able to provide medical readiness services and coverage to units, stateside and overseas, at a moment’s notice. To do this, our Soldiers must always be in a state of readiness, both administratively and medically. When it comes to taking care our Soldiers who provide these medical services, our organization consistently struggles to communicate information pertinent to them, up and down the chain of command. These disruptions in communication sometimes result in failure to meet mission suspenses. Many times, when information is missed or not relayed to personnel, it is because it was missed during a weekly conference call or meeting that was conducted telephonically. Our organization constantly deals with personnel missing calls, being dropped from calls, or being fed information, telephonically, that needs to be seen to be understood. To perform at maximum proficiency, our communication must be precise, and the outdated method of conducting telephonic conference calls and meetings is a barrier that will keep that from happening. The purposes of this report are to:

  • describe the current difficulties with telephonic conference calls and meetings
  • describe the advantages of using virtual methods for conference calls and meetings

I conducted three separate internal interviews with current employees who work at the Company level, Battalion level, and Brigade level within our command. These interviews were used to gauge current employee’s opinions on communication within the chain of command; on if it is efficient as is or if it could be improved. I also conducted an interview with a fellow employee in a different organization, that is already using Microsoft Teams for virtual conference calls and meetings, to learn about the efficiency of their communication since its implementation.

Findings and conclusions 

The three employees internal to our organization, even though at different echelons, all held similar views as it relates to the communication failures within the chain of command. All three agreed that a better method to communicate needed to be put in place so that communication could be streamlined and wasted communication efforts removed from the organization’s business practices. The employee, belonging to a different organization, explained how their organization eliminated accessibility and connectivity issues, decreased wasted manhours, and increased timeliness, efficiency, and reduced errors.

Recommendations for increasing communication efficiency

Recommendations for increasing the communication efficiency within our organization include:

  • cease conducting all conference calls and meetings telephonically
  • immediately begin utilizing Microsoft Teams for conference calls and meetings

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