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Chatterjee (2014) “Knowledge management is the process of capturing, distributing,
Chatterjee (2014) “Knowledge management is the process of capturing, distributing, andeffectively using knowledge.” Thisformal definition may be simplyredefined as “management oflearned information asknowledge”, aimed at systemizingthe process of knowledgemanagement so that the knowledge processes can be organized into a structuralframework (Chatterjee, 2014). Furthermore, Vaccarezza & Rizzi (2014) an effective and